Deposits are required to make an appointment, and also Non-Refundable. This being because upon scheduling and leaving a deposit with the artist for the time agreed upon, you are purchasing that time slot and the deposit will goto the artist for the artwork needing to be designed. The deposit does come off of the total upon completion of your tattoo. If there is an inconvenience that life hands one of us during your time to get your tattoo, we can move the deposit to a rescheduled time and date, up to 24 hours BEFORE your original scheduled appointment. If this change is either Last Minute, or you do not contact us in anyway, the deposit will become VOIDED, and a new deposit will be required to book said appointment. We are sorry for any inconvenience that may cause if this policy is not followed, but it is here to protect our artists time, and the booking for the business. Thank you for understanding, and your cooperation!